Returns & Exchanges
We want you to love your Knix products, which is why we offer a 30-day window for returns and exchanges on eligible items. Please ensure items are in their original condition with all tags attached to qualify for a refund.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
2
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request.
3
Print Your Label
Download and print your prepaid shipping label and secure it to your return package.
4
Ship It Back
Drop off your package at any authorized carrier location and await your refund or exchange confirmation via email.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing